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You Asked, We Answered!!
Click below to view Exponents response to COVID-19:
General
As an Exponents participant, when will I be able to come back to services?
Exponents anticipates providing limited individual services, by appointment only, on-site by July 6, 2020. We will open in accordance with the guidelines pursuant to the State and City Departments of Health. Please contact your counselor for more information.
As an Exponents employee, when will I be able to come back to work?
Exponents employees will be required to report to work on June 15, 2020, on a limited and staggered work schedule. We anticipate the agency being open on Mondays, Wednesdays, and Fridays, but providing limited services, by appointment only. Please contact your Director for additional information.
As a participant, what can I expect when I arrive?
Participants will be required to answer a series of questions involving COVID-19 symptoms. You may also have your temperature taken. Further refinement around COVID-19 test results will be issued shortly.
Are employees required to have proof of COVID-19 testing?
Yes, all employees will be required to provide either 1) Proof of COVID-19 testing and or 2) Proof of COVID-19 antibody testing -the results must be submitted no more than one week before returning to work. Further policy announcements regarding testing will be issued shortly.
Is Judy’s Lounge still open to participants?
Yes, but with limited seating with respect to social distancing.
COVID-19 Information
Where can I access Antibody testing?
Links are provided under Exponents COVID-19 Resource page.
Where can I receive a COVID-19 test? What is the cost? Is public insurance accepted?
Links are provided under Exponents COVID-19 Resource page.
Where can I obtain free PPE?
Check out www.ny.gov for PPE services.
What services are available for supplemental food pick-up/ delivery?
www.ny.gov offers food delivery and pantry services.
What services are available for individuals attempting to access emotional support?
Exponents offer a 24/7 Crisis Support number: 917.681.8531. Check out omh.ny.gov for more emotional support options.
Treatment & Program Services
Do I need an appointment for Drug Treatment?
Yes, please contact Janice Bucknor, Clinical Administratie Coordinator at 212.243.3434 ext. 309 to schedule your appointment.
What happens if I show up without an appointment?
We strongly encourage you to schedule an appointment prior to visiting Exponents. You may experience longer than usual wait times as we will be operating with limited staffing.
Do we provide immediate Detox services?
Please contact Janice Bucknor, Clinical Administrative Coordinator for more information 212.243.3434 ext. 309.
Do I have to come in person?
Please contact your perspective department for more scheduling and services, as many of our services are web-based or offered telephonically.
Will breakfast and lunch still be served?
At this time, we are unable to offer this accommodation.
Will I still get a MetroCard?
Please speak with your counselor about this further.
Where will groups be held?
Please check with the perspective department for further details.
How many people will be in the same group space as me?
At most 5, and we are still observing social distancing guidelines.
What do I do if I am sick -COVID-19 or another illness?
Please Do Not Come to Exponents if you feel ill. Contact your primary care doctor or go to the hospital.
Can I bring my friend/ child/ partner to the program with me?
Not at this time. Clients/ participants are able to receive services by appointment only.
Do I have to wear my mask all day?
Yes, to ensure safety precautions for yourself and others.
What do I do if I see someone not following safety protocols?
Alert a staff member. A mask and pair of gloves will be provided if you do not have. However, if emergency services are needed a staff member will be of further assistance.
Do I need to be tested and have results to be admitted?
Yes, please refer to your perspective department.
Will we have a shorter schedule when we come back?
Yes. More details to come.
When will we come back?
Exponents anticipates reopening mid-June with limited operations. We will open in accord with the guidelines of the State and City Departments of Health.
Will Exponents provide lunch so that we don’t have to go outside?
Exponents will provide individually wrapped snacks.
Will we still receive out transportation checks from ACCES-VR even if we are online learning?
Please refer to The Center team for further details.
Are internships still available with Exponents?
You will have to discuss this opportunity with your counselor or perspective department for further details.
How do I join the ARRIVE program?
Please contact Dana Diamond at 917.719.5847 or Victor Velazquez at 646.667.6077.